I am posting today because I wanted to give GoDaddy a bit of a wrap.
I got sick of corresponding via email and decided to ring GoDaddy with a few issues and queries about my domains. So I decided to ring Tech Support. I fired up Skype and after struggling with the right number I rang GoDaddy with Skype. Just as a note the Dialing Wizard Skype have is excellent to get the right numbers to cal landlines with Skypeout.
I expected to be on hold for ages, but I was told via automated voice that the wait was two minutes. Thirty seconds later my call was answered; how good is that! So good on them for that. My call was answered by a polite guy in the U.S. I told him that I was new to all this and the following ten minute call had all my questions answered. They did not treat me like an idiot either, very patient and helpful.
The customer support at GoDaddy is by experience excellent, and I would encourage anyone that is considering purchasing a domain to go with GoDaddy. So two thumbs up, I was so impresed I’ve blogged it.
By the way the ten minute and thirty second phone call to a United Sates land-line cost me thirty six cents Australian, Telstra should be worried. And the call quality was excellent as well.