I use Internode as my current Internet Service Provider, they have been reliable, cost effective and I have not had a single complaint. The day before yesterday they announced that there would be changes to their plans and pricing structure. I now have a complaint.
There has not been an increase or major changes to their offerings since I have been with Internode. Indeed there has not been a price increase for six years. I can appreciate that these things change and inevitably prices always increase. However in this instance it is the percentage of increase and the way in which they have gone about it that sticks in my neck.
The reasons that have been given for the price increases are that while offered line speeds have increase, the cost of provision has not decreased. In other words users have faster speeds, download more and the cost of providing that bandwidth has increased. Internode blame the heavy use of services such as YouTube and BitTorrent for this. I am not sure what they expected users to do. These services especially video are only really available to those on faster connections! Therefore they have hit the high speed users more than the lower end plans. I presume they use the above for justification for this. They are the ones using the bandwidth so lets charge them the most.
So the price goes up. Which as far as I am concerned is fine. I can understand that if something costs more then you need to essentially cover that cost. For me this means an added cost of about $10 AU to my bill per month. Currently I am on 8000MB/384kB connection with a limit of 20 Gig down per month. I can cop the 10 bucks on the chin. But essentially I have been delt a double blow. My bandwidth has been halved to 10 Gig per month for the same price that I am paying now. The cost to increase to my current 20 Gig limit once the changes are in effect? 10 Bucks… Do you see it? This is not a 10 dollar increase, it is a 20 dollar increase. Because that is what it will cost to maintain my current service.
This was underhanded in my opinion. If you are going to increase my plan by 20 bucks then bloody say that. Don’t halve my service! Don’t tell me that most users don’t use their limit and don’t soften it by saying that you are offering 13 new plans to better suit my budget! This is a massive increase in cost to the end user both in bandwidth and cost. I assumed that maybe it would be 5 – 10 dollars per month, I was very wrong. Internode will loose customers having done this and there are a lot that are not happy. As the Whirlpool Forums, in which users have vented their displeasure is a testament to. There are those defending them as well but more that are trying to wrap their head around exactly what Internode were thinking.
As I said Internode are excellent, I don’t have a complaint about their service. Am I leaving? No, not for the moment, but I am looking at alternatives.
With the advent of the connected world, the increase demands of bandwidth for applications and web development with software technologies such as Ajax, Java and Flash, podcasting, on-line video and gaming this was inevitable. People are using the technology, they are utilizing that which the online universe has presented to them. They are using more bandwidth, they are consuming more resources. It was not like you could not see it coming. But this is only the beginning. The Internet is being programed for users that have the bandwidth to run it, not the other way around. In my opinion the thought that if you give users a faster speed they won’t actually consume more bandwidth was an oversight. Then to slug users that are using these services with a large increase and cripple their ability to use them due to reduced bandwidth limits was wrong.
I am not impressed Internode, at your lack of foresight, your logic, your increase in price and your reduction in my service. But as I said I have been happy with your service and I will give you but few chances and no, you are not a cat and there goes one…
Top Blogs on WordPressOctober 11, 2006 — The Rooster
Many things attracted me to WordPress. Many things I discovered when I got here have kept me here. One of the things I discovered when I got here was the “Top WordPress.com Blogs of Today” that is displayed on the dashboard. It gave everyone the chance to be “featured”. I feel this is now a thing of the past.
The top blogs of the day feature is great and it used to be better. It used to be that anyone with a blog hosted on WordPress had the chance of being featured right there on the “homepage” when you logged into WordPress. I was excited about the fact that anyone could end up there and you did not have to be an “A-List” blogger. I am interested in what people have to say, especially that which is well written or of note. Now the list of the top four blogs on WordPress.com are usually VIP Blogs that are popular because of who they are.
[Note: Non WordPress.com readers can see the top blogs for today on WordPress here.]
Scoble and his blog Scobleizer has been hosted on WordPress for some time. When I joined it was always on the top, everyday. It doesn’t matter what he wrote it was on top. But, every now and then one of us not so well known bloggers piped Scoble off the top dog spot. These were the posts that really got me interested, mainly because it was because the content was worth looking at. It got my attention. So what has changed?
In late September WordPress started to off a new service for VIP bloggers. For $500 setup and $250 per month the WordPress team will set up a blog, maintain it and you get some nice VIP features. You become a VIP blog on WordPress. This is attractive for companies and “A-List bloggers” that make their income from blogging. They need a reliable service, with WordPress they get that. WordPress is a great service and offers great reliability and stability along with expertise that keep everything going and always rolling out new features. It can also handle the bandwidth required if a post ends up on Digg or Slashdot. So how does that affect me?
Now that we have VIP bloggers on WordPress like Anousheh Ansari’s “Space Blog”, Om Malik’s Web Worker Daily and more recently the Official Linden Blog, they are the Second Life people, they are always featured on the top blogs of the day. The sheer popularity and reach of these players now make the possibility of anything that I write have zero possibility of getting on the top blogs list.
I do not resent the fact that WordPress is inviting VIP’s to blog on WordPress, it makes very good business sense and I appreciate that it gives them exposure and respect within the blogosphere. But I don’t want to see a top blog list of bloggers that I could go to Techmeme and see! I want to see the “average Joe” have the opportunity to be listed as a “Top Blog”. I could not care if I never got on the list again, but I would like to think that there was always the opportunity that I could be. At this present time I have zero to none chances of making the cut. In addition this list should be dynamic and change all the time. At the moment it is like “Ground Hog Day”! Same blogs there day after day with no change, or very little. So what do I think should be done?
I think that the answer might be for the great guys at WordPress to make another list on the dashboard. Sure keep the “Top WordPress.com Blogs of today”, make that for everyone, who knows we might be able to get the traffic required to get on the list with the “A-listers”. Have another list that is formulated by taking out the “A-List” blog factor. That is; a list for the rest of us. At least then it would feel fair and not impossible to be a “Top WordPress.com Blog”.
How do other WordPress.com users feel about this idea? Is it something that you think you would appreciate? If so let the WordPress guys know and maybe we will see it. I do not think that it would be that hard to do. So how about it?