Skype 2.5 Installed: I am Over my Hissy Fit

Skype2.5Well I was a "tad" peeved off that this release of Skype did not include a record function and I had decided that I wasn't downloading it until I got over that. But after some encouragement from Sebastian I decided to install it.

I was pleasantly surprised at what I found. The "new" Skype is not all that new, rather more functional. The install is all the same and that had no problems. The first really noticeable thing was that the audio quality is better and there is greater emphasis on that with the inclusion of a "quality monitor". Not sure how that works as I do not have that many issues related to audio quality because I have a pretty quick connection. The problems that do occur are usually related to lag or resources pressure on the other person or person's local machine. And that I am afraid is unavoidable.

I said that I did not think I would use the SMS function. But I have actually found myself using it a lot. Like today I have come online, I got a message that someone wanted to talk to me, they are online but not answering. So I have SMS'ed him and now he knows I am here: he is yet to turn up though. But I think that it is cool that I can do that. The reason that I hate SMS is the fact that it is a pain in the butt when I am used to a keyboard. Having the ability to SMS from Skype actually makes SMS more accessible to me. By the way any reply that is sent to an SMS that I send from Skype goes to my personal mobile, the recipient is none the wiser about where the SMS was sent from. Seamless; an in usual Skype fashion; "It just works".

By the way the cost of an SMS in Australia via Skype is 0.12 AUD and to send an SMS to the UK is 0.13 AUD. I was told today by a colleague that the cost to the UK is normally 0.35 AUD. Definatly a saving there.

I am yet to try the mass call function which can apparently support up to 100 people. I am also yet to investigate Skypecasts, not sure what that's all about but I think it has something to do with this new feature. The thing that bothers me a bit is the fact that when you want to join a Skypecast it says that it says Skype is making a SkypeOut call. Apparently, at this point in time they are not charging you for this service as reported by Andy Bramson. Andy also reports as to the origin of the SkypeOut call, interesting stuff. But I suppose that means they will have that option in the future, we will see what happens. Skypecasts are, as far as I can tell are community chats and conferencing. The scope of this is massive. Imaging a Podcast with 20 others listening, contributing and live! Awesome. Aparently there is a "virtual" microphone that can be handed out by the moderator. I am going to have to explore this as it looks exciting.

Topping up your Skype credit is much easier with 2.5. Which as I have said before is in the interest of Skype. That said it is much easier and it is secure.

There are some other minor additions like the fact that the modern ring-tone has changed yet again to something yet more nauseating! But they have included the "classic" ring-tone that we all love. That is my take on Skype 2.5.
Maybe in the final release they will just drop a record button in there…

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GoDaddy Brings Home the Bacon

I am posting today because I wanted to give GoDaddy a bit of a wrap.

I got sick of corresponding via email and decided to ring GoDaddy with a few issues and queries about my domains. So I decided to ring Tech Support. I fired up Skype and after struggling with the right number I rang GoDaddy with Skype. Just as a note the Dialing Wizard Skype have is excellent to get the right numbers to cal landlines with Skypeout.

I expected to be on hold for ages, but I was told via automated voice that the wait was two minutes. Thirty seconds later my call was answered; how good is that! So good on them for that. My call was answered by a polite guy in the U.S. I told him that I was new to all this and the following ten minute call had all my questions answered. They did not treat me like an idiot either, very patient and helpful.
The customer support at GoDaddy is by experience excellent, and I would encourage anyone that is considering purchasing a domain to go with GoDaddy. So two thumbs up, I was so impresed I’ve blogged it.

By the way the ten minute and thirty second phone call to a United Sates land-line cost me thirty six cents Australian, Telstra should be worried. And the call quality was excellent as well.