LibSyn Broken?

While The Global Geek Podcast is not hosted on Liberated Syndication anymore I have stayed subscribed to their Support Blog. What has come through from late September to now reads like a train wreck of bugs. I am not sure what is going on over there at LibSyn but it looks like they are experiencing bug after bug and network issues that are plaguing the system. Perhaps their popularity is denting their functionality.

There have been questions raised as to LibSyns capabilities to handle the traffic that they handle and the fact that their business model is one that allows users to utilize unlimited bandwidth. For podcasts this is very attractive. As long as you pay for the storage volume then your show can become as popular as it can and use as much bandwidth as is needed to support the listener base without added cost.

Judge for yourself, here is the support blog from Libsyn from the 24th of September to the 4th of October:

• Addressing concerning emails
• General Maintenance / Hardware Install
• Stats temporarily unavailable
• Partial Service Interruption – Sunday 7pm est
• Interruption Over 8pm EST
• Sunday Update On Network Overload
• Outstanding Bugs

Nothing since then.

For a podcaster this is a bit of a worry. You are worried that your feed is working, that the homepage is still up, that people are able to download content, that you are able to upload shows and edit the blog. If downtime becomes a regular thing then you lose trust in the service and start looking elsewhere, thinking that for the extra bucks you want the peace of mind. These are considerations for potential investors in podcasting as well. How are investors going to trust a show that is hosted on an unreliable service? Answer; they won’t.

Don’t get me wrong I am not rubbishing LibSyn I think that they are one company that make podcasting very easy to get into. I would just like to see them deliver a great service and concentrate on small steps to improve. Hell charge more if you have to but make what you have stable and user friendly. Statistics are very important and I know from the move to our current location that our stats took a beating. I think this was mainly due to the fact that what we thought we had was right off. In other words the statistics are useless.

I can’t speak about what the service is like now but there were some elements that I was not impressed with. I hope they remember who is paying the bills.

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Podcasting History… It is Short

The last two days in the car; I have been listening to a podcast from IT Conversations. It was an interview with Doug Kaye the founder of IT Conversations by Michael Geoghegan on the Podcast Academy Channel. Doug talks about the history of podcasting on IT Conversations. If you have listened to podcasts from IT Conversations you will enjoy the interview. But I was thinking about my current predicament of trying to replace a co-host for The Global Geek Podcast and the history of podcasting.

A History Lesson

As mentioned in the interview the first “podcast” was accomplished by Dave Weiner the developer of the RSS format. He demonstrated the concept on his blog on the 11th of January 2001 after defining a new element called an “enclosure“. By the way he did this by “enclosing” a song by Grateful Dead on his blog feed of Scripting News.

For the first two years there were very few users of enclosures in RSS feeds. In September 2003 Weiner gradually released to his feed a series of 25 interviews with bloggers, futurists and political figures. Weiner announced these audio features on his blog as they were released. This threw out the challenge to other aggregator developers to support enclosures. As up until this point most feeds were text only.

In October of 2003 the first BloggerCon provided the platform for a demonstration by Kevin Marks of a script that enabled RSS feeds and pass the enclosures to iTunes for transfer to an iPod. Marks and Adam Curry discuss collaborating. After the conference Curry offers readers of his blog a script called RSStoiPod a script that moved mp3 files from on-line to iTunes, he encouraged developers to further the concept. Initial efforts were based in the command line. The first podcasting client with a user interface was iPodderX (now Transistr). The name change was due to the threat of legal action by Apple and trademark issues, obviously related to the iPod. From here the development of “podcatchers” or aggrregators was fast and mainly resided in the open source community with the show of Juice, CastPodder and PodNova. There are many aggregators now on offer and go from the simple to the highly sophisticated.

In September 2004 the term “Podcasting” was referred to as one possible; out of multiple terms for to listening to audio blogs, as coined by Ben Hammersley:

“…all the ingredients are there for a new boom in amateur radio. But what to call it? Audioblogging? Podcasting? GuerillaMedia?”

In the same month Dannie Gregoire used the term to describe the automatic download and syncrinisation of audio content. The name stuck and entered into common usage. Note the absence of anything related to an iPod? No it had nothing to do with iPods or Apple. In hind sight the association of the iPod with podcasting and podcasts has been detrimental in my opinion. As many people still to this day believe that you need an iPod to listen to podcasts and until I investigated the medium I too thought that the case. Or at least an association.

In September 2004 Adam Curry launched the ipodder-dev mailing list. A huge 100+ message conversation on Slashdot resulted in more attention in the development project. October of 2004 saw detailed “how-to-podcast” articles on-line. Then November 2004 saw the launch of Liberated Syndication, which offered storage, bandwidth and RSS creation tools. LibSyn for short, still provides the service to this day at some of the cheapest prices on the Internet.

As a final point, in February 2005 out rolled the first of the podcasting networks. The first was The Podcast Network, created by Cameron Reilly and Mick Stanic. The Podcast Network was and is the first Commercial Network. PodTech was founded in May 2005. Many others have followed and I think this is only the begining! I have every reason to be proud that The Global Geek Podcast lives at The Podcast Network.

So What has that got to do with Me?

Do you notice the dates in our history review? I use the word history very loosely as we can only say that it refers to past tense regarding podcasting and it’s past. Podcasting is a very new technology! In many respects the technology is still rapidly evolving and very dynamically at that. So being new it offers great challengers to the new user.

I would not say that subscribing and listening to podcasts is easy for the average user. In brief the user has to take the following steps:

1. Realise what these strange links called RSS are (in addition to not writing it off immediately after seeing a page of RSS!)
2. Source and install an RSS Aggregator
3. Figure out how to subscribe to a feed, and realise that it is free.
4. Know that not all aggregators are built equal (some support enclosures and some do not)
5. Actually download a podcast using their tricked out aggregator
6. Find some application to listen to it with or
7. Figure out how to transfer the mp3 file to a portable mp3 player
8. Enjoy

Phew! Now that is an effort. In reality most people probably start by right clicking and saving a podcast directly rather than use an aggregator. To try and explain to somebody exactly how to do all of the above is difficult and you generally loose the individual as soon as you mention aggregator. If you keep them that long.

Then I realised today, in light of listening to the interview with Doug Kaye that I can not expect every user that surfs by the Rooster’s Rail to know what podcasting is or what a podcast is. Given that; no wonder I have had bugger all responses to my plea for a new co-host. No wonder they might think that it is hard and intimidating or that they are not cut out for it. Or even that they have any idea what so ever and think I have a screw loose!

I think that the next huge leap in exposure to podcasting will be the simplification of the subscribing, downloading, transferring and listening process. It won’t be long until the manual procedure described above becomes a seamless automated process that the “average” user will be unaware of. Much of this I believe will come about when it is built into something like Windows Media Player. While that might disgust some people, the fact remains that most users use Windows! So it stands to reason. In addition to this factor will be the ever connected Generation Y, podcasts for them will be a thing that they have intergrated into their lives as a part of it rather than something they have to introduce.

So I have resolved myself to my crusade to expose as many people as I can to a medium that while young is transforming the global media landscape. In Cameron Reilly’s words “…this is something I have to do”.

Welcome to the revolution… For the rest of us that means hardcore brain cell re-programming.

[History of Podcasting Sourced from Wikipedia]

Podcast Player Found! No Help from LibSyn…

Well I am as happy as a pig in poop! Yesterday I blogged about the LibSyn Player malfunction and the fact that I was not getting any help from Liberated Syndication with the problem. The no help thing has continued, step in the wonderful blogging community.

Yesterday I recieved a comment on the post that was an answer to my prayers. Rob from New York Mets Baseball Podcast put me onto Big Contact's Feed Player. To say that it is unreal is an understatment. It is feature packed and the main thing is: It Works!

In actual fact this player has more features and more options than the LibSyn did! Features like having a list of previous shows as well as the most recent show to play is great. In addition to that there is the function of being able to see the show notes from the player! There are also instructions on how to "subscribe" to the show… AND Adam has just assisted me to make the player "detach" from the page, allowing visitors to surf the web or work elsewhere and listen to the show. Very cool. There is more but I think you get the picture. Oh and did I mention it is free?

Please head over to the Global Geek Podcast Homepage and check it out, especially if you are looking for a player. There are many other customisable features that podcasters may want to modify to suit their needs and the very fact that you can is another big plus.

Many, many thanks to Rob again and hey Rob I have talked to Sebastian and we are only too happy to plug your show on ours so if you would like to send us a promo we will slot it in. Because that's how the world should work.

Stay on the look out for more changes to the Global Geek Podcast Homepage… woot this is going to good…

LibSyn Player Removed!

Well the Global Geek Podcast has been going very well. The website is working great, accept for the LibSyn Player; which has been broken for nearly two weeks.

The player is just a web page application that allows people to "stream" the audio directly from the web page. It is also detachable so you can surf the net and listen to the show. About twelve days ago, after the upload of show number 004 (I think) it broke. It failed to update with the new show and the situation stayed that way. For me the player does not work at all. For others it might play any show that we have published, at random! Not good.

You might think that this is a minor thing, but you would be surprised to learn that this is the way that most people listen to the show. The majority of people appear to not know about aggregators or "podcatchers". So the fact that it is broken is really affecting our statistics, we have seen jumps in other episodes that should not have occurred and a downturn in the numbers for the most recent show. We are fairly sure that it is related to the player not working. Part of trying to combat this was to put the WordPress Podcast Widget on this blog, you can go to the streaming page and listen to the podcast from this and download the podcast with the right click "save as" command. But it was not a total solution. We have also tried to search for a decent player from somewhere else but we are having trouble finding one that us gumby people can put on the page and looks good.

So after all this and three emails to Liberated Syndication I have removed the player from the site, I just hope that people click the "POD" button to listen to the show or download it manually or preferably subscribe to the show using a podcatcher of some description. I recommend Juice as a free option, open source and it works. For a payed version of an integrated podcatcher and RSS reader I recommend FeedDemon.

Still hoping to get the player fixed and reinstated on the website but until LibSyn get back to me my hands are tied. Normally they are good with support but on this they have sucked.

Global Geek Podcast 004 is Out Now: Go Get Some Geek

Well I am very happy with the end result of the published podcast. If you have not listened to it before now then please give it a go.

I was very, very peeved that I initially lost two and a half hours worth of editing work. I am not sure what I did in Audacity but I think in blaming myself I am blaming the right person and "thing". So tonight I sat down and started again, from the beginning. Now I am very pleased to be finished. I had a lot of editing and splicing of tracks to do in this one, which was a challenge but well rewarded in the end product. I am leaning heaps as I go.

The one thing that I was absolutely stoked about was the fact that the audio levels were spot on, I had to do very little stuffing around using the compressor. I did normalize the final edit and amplify it and that's it. Setting our levels is always tricky with the methods that we are employing to record as I might have said before. But the attention to detail has been worth it.

One thing that has irritated me is the fact that when I uploaded the podcast tonight the LibSyn player in the top right of the page did not update! So please if you listen to it using this method please either download it, or click the symbol next to the post with "POD" on it. Alternatively the widget here has been updated so that you can listen to it from here! I have shot off an email to LibSyn and await a response from them. I do know though that over the last couple of days they have been working on their servers so this might be the reason. Also because of this, if you can not connect to the website please try in an hour, as LibSyn believe that this is the only length of down-time to expect.

Other than that, enjoy the show!