Odeo Respond, Download Link Returns!

As posted yesterday it appeared Odeo had decreased it's functionality of the "send me an Odeo message" by not allowing users to download the mp3 of the left message. Well there has been a great response from Odeo with emails and even a blog comment. All is restored in the Odeo universe.

Biz Stone who works for Odeo left a comment on the Rail yesterday that indicated that the omission of the Download link on the web page was a bug and implied that they were unaware of the problem until I had blogged about it. So great I found a bug! The emails that were recieved were also prompt and promised a resolution. The action by Odeo to resolve the issue has been excellent. When I logged onto my inbox this afternoon, the download link is now present and accounted for. Everyone breath a sigh of relief. I am yet to see if the enclosure in the RSS feed from the "inbox" has been fixed as well but I am assuming that it has.

I commend Odeo staff on their excellent response time and the fact that they responded at all. They could have easily just resolved the problem and pretended that it did not happen. Great work Odeo, we still love you 😉 (In a nice blokey type of way…).

In fact I am not really sure how Biz found my humble blog, and if he is reading this then I wouldn't mind knowing. The other thing that I was curious about was if the staffers at Odeo patrol the BlogOsphere looking for tags and posts regarding Odeo, to see what people are saying and suggesting. I know that one suggestion that I made in the past was implemented, so that was cool.

Thanks Odeo keep up the good work.

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LibSyn Player Removed!

Well the Global Geek Podcast has been going very well. The website is working great, accept for the LibSyn Player; which has been broken for nearly two weeks.

The player is just a web page application that allows people to "stream" the audio directly from the web page. It is also detachable so you can surf the net and listen to the show. About twelve days ago, after the upload of show number 004 (I think) it broke. It failed to update with the new show and the situation stayed that way. For me the player does not work at all. For others it might play any show that we have published, at random! Not good.

You might think that this is a minor thing, but you would be surprised to learn that this is the way that most people listen to the show. The majority of people appear to not know about aggregators or "podcatchers". So the fact that it is broken is really affecting our statistics, we have seen jumps in other episodes that should not have occurred and a downturn in the numbers for the most recent show. We are fairly sure that it is related to the player not working. Part of trying to combat this was to put the WordPress Podcast Widget on this blog, you can go to the streaming page and listen to the podcast from this and download the podcast with the right click "save as" command. But it was not a total solution. We have also tried to search for a decent player from somewhere else but we are having trouble finding one that us gumby people can put on the page and looks good.

So after all this and three emails to Liberated Syndication I have removed the player from the site, I just hope that people click the "POD" button to listen to the show or download it manually or preferably subscribe to the show using a podcatcher of some description. I recommend Juice as a free option, open source and it works. For a payed version of an integrated podcatcher and RSS reader I recommend FeedDemon.

Still hoping to get the player fixed and reinstated on the website but until LibSyn get back to me my hands are tied. Normally they are good with support but on this they have sucked.

FeedDemon 2.0.0.23: Update

It would seem from both the comments on the blog post and the prompt reply on email that the update of FeedDemon to 2.0.0.23 was indeed legit!

It is apparent that the silence from the usually vocal development team confused more people than myself, so I don't feel so bad about questioning it. Nick Bradbury has taken the concerns regarding this; on board and will let everybody know in the future of pending updates. Phew 🙂

But yet again NewsGator and Nick have proved, to me in any case, that they are committed to their user base and most importantly responsive to their concerns and wishes. Thanks guys.

I am just glad I was not fighting some rogue virus or spyware at this point in time… I think I would have definitely been kicking myself and asking others to do it for me when I had finished.

I just can not speak highly enough of this program and the support, I just love it for lots of reasons and this is one of them.

Podcast & Feed Wiget Created!

I had a brainwave today!I was thinking of ways to increase our listeners on Global Geek Podcast and I thought why not give people the ability to both listen to the podcast and subscribe to it here! So I have created the Global Geek Podcast Wiget in the right hand side pane. Have a look and a listen!  But we would prefer that you subscribed and listen to it regularly!

At the moment the listen link is linked to the libsyn media directory where the current podcast is (that being episode three). What I would really like to be able to do is to have this link update when the Global Geek Homepage is updated. Just the link to the media file that is. Because at the moment I have to update it each week with the newest podcast file name. So if anyone out there knows how to do that then drop me a line.

FeedDemon 2.0.0.22 Beta Tested: Positive Results

Tonight FeedDemon was tested with an unable to connect to server error. I was impressed with the performance, there were a few bugs but nothing major. This may or may not have been a NewsGator Server problem.

I fired up FeedDemon and got the "cannot connect to server message". I got the option to un-synchronize the feeds and to manually page each feed for updates. I selected that and I was presented with a message that informed me that the feeds would be updated directly from the feed URL's and that it would be slower. So I selected OK.

To say that the feeds would update slower is an understatement, it is really slow and I have a 1500/256 connection (that is pretty quick here in Australia), so bear in mind that with functionality comes a slowdown. That said it was not something that bothered me too much. One error that occurred was that when the feeds updated it imported "old" updates. I got posts from January 2006 and they were out or order by date and some were marked read and others not read even though I knew I had marked them as read previously. I did however get the new feeds at the top, which is what you want.

While this was going on Sebastian had asked me to listen to a podcast he had done the day before, so I went to the folder, I did have to manually update the folder with the "update feed" command; but when I did I got the new podcast listed. I clicked the "paper-clip" and FeedStation opened and started to download. It noted that it could not connect to "my podcasts" but it did not seem to bother the download. The podcast downloaded and synchronised to my sync folder on my local machine with no problems.

One thing that is not made as clear as it could be is how to re-synchronise your folders. Basically; you get an icon in the bottom left corner of FeedDemon that has a disconnected symbol on it – or something like that. You can click this icon and get options, one is to test the connection and another one to say you are not synchronised with a tick – selected next to it. I just presumed that to resynchronise you "deselect the box". I was right, but it is not indicated that you have; or are trying to synchronise again. The indication that you are trying to connect and have been successful is the fact that the synchronising with NewsGator splash comes up. I think this needs to be improved.

A new feature is the "test" connection option, again an option within the click icon at the bottom left. So every once and a while I tested the connection and I eventually got a "good" result back and I went through the resynchronise process described above. No problems. FeedDemon synchronised and updated the feeds and did not have a problem with the fact that I had read some new posts and download an enclosure. FeedDemon even marked those as read – so it performed better then expected there.

As far as the reason for the outage, I am not sure if the NewsGator server was down or that I could not connect to it because of the connection between my machine and the server. If it was the server, it was not down for long, which makes me think it was a connection problem. Well done Nick, this is what I expect from you guys, thanks.