This last week saw a huge problem blow up at Facebook the social networking site “…an on-line directory that connects people through social networks”. Basically two new features were rolled out; “News Feeds” and “Mini Feeds”. From what I can gather they are like any News Feed aka: RSS type of deal, as you might have for a blog. These features allowed users to see what their friends were up to such as; items added, pictures, comments and the like. What Facebook did not realise was the outrage this would cause from users.
So these new features were rolled out and there was a revolt. Here are some of the actions taken by users:
In my effort to try to understand what all the fuss was about I have found some of the reasons that users have issued as to why the new features are unwanted. I do not have a Facebook account myself so this is all I have to go on: Here are various quotes taken from a few sources and since they seem to be talking for the masses…
“It damages what privacy was left on Facebook. Before Feeds, it was already easy enough to stalk anyone at your school, and everyone on your friends list; but with the advent of Feeds, it is now nearly impossible not to be “stalked” or to “stalk””
“Without even trying an individual now knows the changing relationship status of individuals on their friends list”
“It is almost impossible now to keep your information to yourself…”
“Before Feeds there were steps that could be taken to prevent your information becoming everyone’s property; now there is literally no option to prevent your information from going completely public.”
“This feature was not requested by the users”
“People that I have spoken with are perturbed by the overwhelming collection of personal information that is displayed about friends, acquaintances, and other Facebook buddies.”
“Despite the fact that this does not “violate the privacy policies already in place,” we feel that it is invasive and directs us to information that we are not normally interested in.”
While not ranking too high on the priority list, there were issues raised about the aesthetics of the additions.
“There are other reasons users are complaining, ranging from the fact it takes away the time-wasting aspect of Facebook to aesthetic complaints about the new look.”
I am not sure if this is truly representative as there are 9.5 million users of Facebook. But there are reports that there are 100 thousand users belonging to the “Students Against Facebook News Feed” group. So that is a fairly large representation and not to be ignored. So I will assume that the anti-feed lobby is a fairly universal feeling among users.
This all created a huge buzz, resulting in an issue that has become much talked about until steps were taken to subdue the masses on Facebook. Indeed the CEO himself responded personally to the negative reaction that the features received.
The issue seems to be resolved in so much as the Facebook people have developed a bunch of privacy controls to give the user control over what is put into feeds, if anything; and who can see them. That sort of thing anyway.
While I do not criticize users for the way that they feel. I would also argue that any company should put the users first and listen to them. I would also say that if they feel this way, even with the exaggerated responses that are inevitable that there must be truth in their concerns and these should be addressed.
But here is the bit I just do not get. News feeds within the blogging community are valued and relied upon as a useful tool and an accurate indicator of just how many real readers you have. It also helps you disseminate information. For me I would be devastated if I lost the feed from my site. Indeed the changes were reviewed favourably by some. But to me the reaction by Facebook users flys in the face of contemporary feeling and sentiment of the Internet community and information sharing. To me it is the equivalent of me asking WordPress to allow me to have privacy controls over my RSS feed and allow some people to access it and not others. Sure this can be done with secured RSS feeds that require passwords but I have not set up a public blog to do that. Maybe that is not the case on Facebook.
I am not criticizing the users of Facebook for the way they feel. Certainly there looks to be a generalised fear of “stalking” and harassment. Perhaps even assault in real life, but this was not stated. This may be a genuine fear and well founded. However it does seem a little “school playground” type mentality in so much as they seem to want to stick to their “clicks” and groups and maintain their privacy within those groups. This is a strange concept to me, seeing it in on-line communities. It could be argued that it comes accross as immature, but that is from the outside looking in. Not sure if this is a reflection of the demographic or not but I would expect that there was a large school-aged user base, given that these are the groups where Facebook started; colleges, schools, areas, regions etc.
Adding to that it looks like you could belong to a group within Facebook that was your school. I can see how some information getting out could be damaging to an individual at that level. However that in turn would cause me to ask why is that people are putting that sort of information in a public space on the web.
So that is what I see and how I have seen the whole Facebook fiasco. I am quite open to being corrected in regards to the finer points of Facebook. However, I am looking at it from an information sharing and the comparison to RSS feeds and the differences that can make in a tight community. The prompt action and changes made by Facebook are to be commended.
Top Blogs on WordPress
October 11, 2006 — The RoosterThe top blogs of the day feature is great and it used to be better. It used to be that anyone with a blog hosted on WordPress had the chance of being featured right there on the “homepage” when you logged into WordPress. I was excited about the fact that anyone could end up there and you did not have to be an “A-List” blogger. I am interested in what people have to say, especially that which is well written or of note. Now the list of the top four blogs on WordPress.com are usually VIP Blogs that are popular because of who they are.
[Note: Non WordPress.com readers can see the top blogs for today on WordPress here.]
Scoble and his blog Scobleizer has been hosted on WordPress for some time. When
I joined it was always on the top, everyday. It doesn’t matter what he wrote it was on top. But, every now and then one of us not so well known bloggers piped Scoble off the top dog spot. These were the posts that really got me interested, mainly because it was because the content was worth looking at. It got my attention. So what has changed?
In late September WordPress started to off a new service for VIP bloggers. For $500 setup and $250 per month the WordPress team will set up a blog, maintain it and you get some nice VIP features. You become a VIP blog on WordPress. This is attractive for companies and “A-List bloggers” that make their income from blogging. They need a reliable service, with WordPress they get that. WordPress is a great service and offers great reliability and stability along with expertise that keep everything going and always rolling out new features. It can also handle the bandwidth required if a post ends up on Digg or Slashdot. So how does that affect me?
Now that we have VIP bloggers on WordPress like Anousheh Ansari’s “Space Blog”, Om Malik’s Web Worker Daily and more recently the Official Linden Blog, they are the Second Life people, they are always featured on the top blogs of the day. The sheer popularity and reach of these players now make the possibility of anything that I write have zero possibility of getting on the top blogs list.
I do not resent the fact that WordPress is inviting VIP’s to blog on WordPress, it makes very good business sense and I appreciate that it gives them exposure and respect within the blogosphere. But I don’t want to see a top blog list of bloggers that I could go to Techmeme and see! I want to see the “average Joe” have the opportunity to be listed as a “Top Blog”. I could not care if I never got on the list again, but I would like to think that there was always the opportunity that I could be. At this present time I have zero to none chances of making the cut. In addition this list should be dynamic and change all the time. At the moment it is like “Ground Hog Day”! Same blogs there day after day with no change, or very little. So what do I think should be done?
I think that the answer might be for the great guys at WordPress to make another list on the dashboard. Sure keep the “Top WordPress.com Blogs of today”, make that for everyone, who knows we might be able to get the traffic required to get on the list with the “A-listers”. Have another list that is formulated by taking out the “A-List” blog factor. That is; a list for the rest of us. At least then it would feel fair and not impossible to be a “Top WordPress.com Blog”.
How do other WordPress.com users feel about this idea? Is it something that you think you would appreciate? If so let the WordPress guys know and maybe we will see it. I do not think that it would be that hard to do. So how about it?